Our ISO 27001 Information Security Certification
We’re proud to be certified to ISO 27001 - the globally recognised standard for managing information security. In short, it’s how we keep your documents and data safe, and our service reliable.
What ISO 27001 means
ISO 27001 is a rigorous framework for how an organisation protects information. It sets clear rules for people, processes, and technology, and we’re independently audited to make sure we actually follow them - not just say we do.
Why we chose it
We handle sensitive business documents every day. Meeting a high, proven security standard isn’t a “nice to have” for us; it’s part of earning and keeping your trust, and it keeps us improving month after month.
How this benefits you:
- Confidence that your documents and account data are handled securely.
- A more reliable service, designed with continuity and recovery in mind.
- Sensible access control and authentication to prevent the wrong people from getting in.
- Structured change management, so updates are tested rather than rushed.
- A culture of continuous improvement driven by regular reviews and audits.
What’s covered
Our certification encompasses the Simply-Docs platform and our day-to-day operations, including eSign4Business (eSign) and Document Storage, as well as the key suppliers we rely on to deliver the service.
What you’ll notice when you use Simply-Docs
- Strong sign-in and access control for our team and systems.
- Encrypted connections when you browse, sign, and store documents.
- Planned, reviewed changes rather than surprise updates.
- Clear processes for handling incidents and communicating with customers.
- Backups and continuity plans to keep the service available.
What happens behind the scenes
We regularly assess risks, choose and maintain the right controls, train our team, test our backups and recovery, review supplier security, and check logs. Independent audits each year validate that this is happening in practice.
Our commitment
Certification isn’t a badge we stick on the website and forget about. It’s an ongoing commitment to do the basics brilliantly, fix gaps quickly, and raise the bar over time - so you can focus on your work, not worry about ours.