Residential Tenancy Rent and Service Charge Documents

Having robust procedures in place for rent and service charge collection is essential for the smooth running of any property rental business. Clear documentation helps landlords manage payments efficiently, comply with their legal obligations, and maintain positive tenant relationships.

Landlords and managing agents can choose from a wide range of professionally drafted documents and templates to assist and support them.  Please note these documents are suitable for use in England only. 

What documents can help with rent collection under an Assured Shorthold Tenancy (AST)?

For ASTs in England, the Tenancy Standing Order Form, Rent Authority Letter,  and Letter from New Landlord (Section 3 and Section 48) are useful documents to support the rent collection process.

What documents assist with ground  rent collection and service charges for residential leases?

For properties let on long residential leases, e.g. leasehold flats, landlords and managing agents can use the Ground Rent Demand for Long Residential Lease.

Landlords and agents collecting and managing service charges for residential properties can use a wide range of statements and schedules for service charge collection from the list below:

• Tenancy Standing Order Form
• Rent Demand for Residential Tenancy (Section 47 Notice)
• Ground Rent Demand for Long Residential Lease
• Service Charge Demand for Residential Property
• Estimated Service Charge Statement for Residential Property
• Service Charge Apportionment Schedule for Residential Property
• Actual Service Charge Statement for Residential Property
• Rent Authority Letter
• Letter from New Landlord (Section 3 and Section 48)
• Summary of Tenant’s Rights and Obligations (Variable Service Charge)

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