Damp and Mould Information Letter to Tenant

This Damp & Mould Information Letter is intended to provide tenants with essential information regarding damp and mould issues in residential properties, along with practical steps to minimise condensation and maintain a healthy living environment.

This document serves as a valuable resource for residential landlords and managing agents, helping them proactively manage potential damp and mould issues before they escalate. Whether distributed at the start of a tenancy or in response to tenant reports, it equips tenants with the knowledge to address condensation-related concerns effectively.
The letter explains the most common causes of condensation, such as inadequate ventilation, heating issues or moisture. It provides straightforward behavioural guidelines to reduce condensation in their homes, helping to prevent damp and mould growth. 
Landlords are reminded of their legal obligations to:

• take all tenant complaints about damp and mould seriously 
• respond promptly to reports of  issues, irrespective of whether the tenant's activities may contribute to the problem
• take urgent action to remedy any damp or mould concerns to protect the property and tenant health 

Checklist for Residential Landlords and Checklist of Indicators of Potential Damp & Mould Problems  are useful documents to help identify any potential issues and to help landlords ensure compliance with their obligations. 

Landlords should also consider sending a Checklist to Help Tenant Reduce Condensation in a Dwelling 

For a comprehensive guide on damp and mould please see Damp and Mould Guidance Note and for best practice recommendations reference should be made to the Government publication “Understanding and addressing the health risks of damp and mould in the home”.
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